FREQUENTLY ASKED QUESTIONS

What days do you deliver?

We can deliver on any day from Monday - Saturday. Sunday is the only day of the week we are closed. We also do not deliver on bank holidays, however you can contact our manager anytime if you have any queries regarding this.
Where do you deliver to?

We can deliver nationally from our depots in Edinburgh and London
Who can I contact regarding my delivery?

You can contact our Edinburgh Manager, Claire, direct on 07957 005718. OR you can contact our Houghtons of London team on 0330 043 4150 who will be more than happy to help also.
I would like to set up an account, how do I go about this?

You can contact either our Sales Representative, Lucie Houghton (lucie@houghtonsofedinburgh.co.uk) Or our Manager, Claire Jack (claire@houghtonsofedinburgh.co.uk) Either of us will be happy to answer any questions you may have, discuss prices and set an account up for you to get you started with us. We will also be a point of contact for you from this point on wards.
How do I place orders?

You can email orders@houghtonsofedinburgh.co.uk with your order or you can call our London branch on 0330 043 4150 who will be happy to take your order over the phone for you.
I want a product that I cannot see in the product catalog, who can I ask about this?

You can email or call Lucie Houghton, our sales representative, who will be more than happy to answer any queries you may have: lucie@houghtonsofedinburgh.co.uk 07511 143570

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